FAQs

You can now book instantly online through our booking system — easy as!
Just choose your adventure, lock in your date, and you’re good to go. 🐎✨

Got a special request or want a more customised experience?
No problem — we still love chatting with you directly!

You can also book or ask questions via:

• Phone or text

• Email

• Facebook or Instagram Messenger

• WhatsApp

Whichever way works for you — we’ll help you get saddled up and ready for an epic Korohe adventure.

We highly recommend booking in advance — especially in busy periods and school holidays — so you don’t miss out on your preferred trek time.

Our standard departure times are:

• Summer: 9:00am • 11:30am • 1:30pm

• Winter: 10:00am • 12:30pm • 2:30pm
  (Business hours: 9am – 3pm)

Walk-ins are welcome if we have space, but we can’t guarantee availability as our horses are prepared specifically for the number of riders booked. Sometimes our team may also be out on the trail with guests.

If it’s last-minute — give us a call or message! We’ll do our best to get you saddled up for an epic adventure.

We are located a short 10 minute drive from Tūrangi or a 40 minute drive from Taupo.

You can find us at:

Korohe Horse Treks, 29 Keepa Rd, Tūrangi, New Zealand

Yes, we do have a weight limit in place which is set according to the best welfare of our horses.

Read more about our weight restrictions here.

Check out all our rides here. You can compare rides and see what experience level you think you might be. Still stuck on what ride to choose? Contact us and we will help you find the perfect ride!

We have a page dedicated to helping you work out your experience level, check it out here.

All our base treks are at a walking pace only. We have to ensure that all our rides are safe for everyone who has made the booking, as well as being fair on our horses. If you are an experienced rider you can book any of our rides at a faster pace, where you will have the opportunity to trot and canter. You will need to specify this at the time of booking.

Yep! You are welcome to bring your phone or camera to take photos during the ride. Please note that there are no opportunities to dismount during the trek to take any photos.

We recommend wearing comfortable clothing that you don’t mind getting a bit dirty in the outdoors. Long pants are more comfortable than shorts when riding a horse. Please wear enclosed shoes and in winter bring enough warm layers and / or wet weather clothing. For our swim with the horses ride, wear clothing that you don’t mind getting wet, shoes like sneakers that drain easily (rather than gumboots) are our go-to. We also recommend bringing a change of clothes for after the swim rides.

Yes, although this depends on the ride. Check out our rides to see the age restrictions.

Unfortunately this is not possible. Our guides take a lot of time matching up horses with the right rider to ensure the safest and most enjoyable ride for all our guests. We will match up the horse based on experience of the rider, age, height, weight and confidence level.

Unfortunately not, it gets very cold here in New Zealand in winter and the river would be too cold for both us humans and horses to go swimming. We still offer our regular 1 hour river ride as well as a 1.5 hour ride, just without the swim.

This is not a necessity, but we do recommend you bring someone with you that can speak English to help translate. We will need to be able to communicate some basic instructions on how to ride your horse, if no one in your group can speak English then we can still accommodate you on your ride, but it will be likely that your horses will be led along the trail for safety reasons.

Our NFS rides are typically private experiences (or semi-private during busy school holiday periods), ensuring you have your own dedicated guide for the ride. Additionally, our horses typically do not participate in any other rides on the same day after they've completed a NFS ride to give them time to rest.

Absolutely! 🎁🐎
You can now purchase gift vouchers online — quick, easy, and perfect for any adventure-lover.

Want something extra personalised?
Just get in touch and we’ll sort a custom voucher that suits your occasion.

Give the gift of a wild Korohe experience!

Yes! Check out our special events page here for more detail.

We know plans can change — and we’ll always do our best to help! As a small whānau-run business, we just ask for as much notice as possible.

Here’s how cancellations work:

• More than 24 hours before your trek:
  👉 Full refund of your payment

• Within 24 hours of your trek:
  👉 50% refund (50% cancellation fee applies)

• No-shows:
  👉 Non-refundable

If we need to cancel due to weather or safety reasons, you’ll receive a full refund or the option to reschedule — whatever suits you best.

Thanks for supporting local and helping us keep things running smoothly for our horses and crew! 🐎❤️

We are delighted by your interest in joining our team! Please visit our job opportunities page to check for any current vacancies.